Freshness Of Product

Customer:

“Bought the second bag of this product that the “zipper” is either broken or fails after a few uses. Given this is a freshness issue, I thought you should know. Suggestions??”

Answer by Ph.D. Equine Nutritionist, Kelsey Johnson Nonella:

Sorry for the inconvenience. We are currently working on developing a bag with a better zipper and hope to have it on the market soon.

 

For storage, we have many customers that pour the product into a grain bin or a plastic dog food container. The product is very stable, so as long as it doesn’t encounter moisture, or direct sunlight consistently the product will keep it potency.

 

Thank you for feeding our wonderful products.

About Dr. Kelsey J. Nonella Ph.D., P.A.S.

Kelsey J. Nonella, Ph.D. is an equine nutritionist who was riding horses before she could walk. Her love for horses drives her to help educate people on what their horses’ needs in order to have happy, healthy horses. Kelsey went to Cal Poly receiving a Bachelor’s of Science in Animal Science and then onto West Texas A&M, where she got her Masters and eventually her Doctorates in Equine Science. At A&M, Dr. Nonella did extensive research on Selenium within horses. Click here to view her research. Kelsey’s colleagues have mentioned her as an one of the United States equine Selenium experts.
View all posts by Dr. Kelsey J. Nonella Ph.D., P.A.S.

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